LEGAL

Refund & Cancellation Policy

Last updated: July 25, 2026

Before access activation

A customer may request cancellation before TradingView access has been activated. Where approved, payment will be returned to the original method, subject to provider processing times and applicable fees.

After access activation

Because AurumNarra is a digital product delivered through invite-only TradingView access, purchases are normally non-refundable after access has been activated.

Cases that may qualify for review

• Duplicate payment for the same order
• AurumNarra cannot provide the purchased access
• Payment succeeded but access was not activated within 24 hours after all correct details were supplied
• A verified access fault cannot be resolved within a reasonable support period
• A refund is required by applicable law

Cases that normally do not qualify

• A trade or account resulted in a loss
• The customer expected guaranteed profits
• The customer did not use the product or changed their mind after activation
• An incorrect TradingView username was supplied
• A separate TradingView plan limitation affects platform functionality
• Access was shared, resold or misused

Renewal

Launch plans do not renew automatically. There is no recurring charge to cancel.

Requesting review

Email aurumnarra@gmail.com with your name, payment reference, plan and TradingView username.